So many times in conflict, people focus on the little things, like laundry. A wife asks her husband to do it while she's out, he says he will but gets tied up on a work call and forgets. The next day, the same thing happens. The third day they have a blowout over the laundry. But the laundry isn't the issue. The issue is that now the wife does not trust the words coming out of her husband's mouth. It's not about the laundry, it's about trust. If you forget about the laundry and look for the bigger issue, things can be resolved.
This is just one of the many things I took from the Team Leader Academy.
XOXO,
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